China News Service, Beijing, July 13 (Qiu Yu) "Shanghai Network Catering Service Supervision and Administration Measures" was recently released and will be officially implemented on September 1 this year. China News Service reporters found that Beijing, Shanghai, Zhejiang, Sichuan, Fujian and other places have issued relevant regulations on online catering, strictly reviewing food operator licenses and the health of food delivery personnel.
Censorship –
Many places require online publication of food business licenses
The Food Safety Law stipulates that third-party platform providers of online food transactions shall conduct real-name registration of online food operators to clarify their food safety management responsibilities; if they should obtain a license according to law, they shall also review their license.
The reporter found that in addition to requiring third-party platforms to review the food business license qualifications of online food operators, Shanghai, Beijing, Fujian and other places also require third-party platforms to publicize information related to food business licenses on their websites.
Fujian requires that online ordering third-party platform providers should review the qualifications of catering service operators applying to join the platform, such as industrial and commercial business licenses and food business licenses, implement real-name registration, truthfully record their food business license numbers, license valid periods, approved names, addresses, business items and other information, and publicize them on the main page of the online ordering third-party platform.
Packaging –
Beijing, Sichuan and other places require labeling of safe consumption time limits
In terms of online catering packaging, Beijing, Sichuan, Fujian and other places have relatively strict requirements, requiring cooking time and safe consumption time to be marked on the outer packaging of food delivery containers.
Beijing requires that food operators engaged in online ordering services should affix labels to food packaging, indicating the time of food processing and consumption, and reminding consumers to eat as soon as possible to avoid long-term storage.
The requirements in Shanghai, Zhejiang and Liaoning have been relaxed, and it is encouraged or recommended to add seals to indicate the processing time and consumption time limit of food.
Food delivery –
Food delivery personnel must have a health certificate multiple requirementsDelivered within 2 hours
The reporter noticed that Liaoning and Zhejiang have set a two-hour delivery time to ensure that food can be eaten within a safe time limit.
Liaoning stipulates that online catering service providers should choose consumers who are close and can be delivered in a short time to deliver meals. The delivery personnel should obtain a valid health certificate as required, and the delivery time should be strictly controlled within a safe time limit of 2 hours after the food processing is completed.
Shanghai, Beijing and other places require food delivery personnel to obtain health certificates. Shanghai requires that a health management system for food delivery personnel shall be established and implemented in accordance with the provisions of the Food Safety Law, and a health certificate shall be obtained. Persons suffering from food safety diseases stipulated by the health administrative department of the State Council shall not engage in food delivery activities according to law.
Supervision –
Beijing, Fujian and other places encourage online broadcasting of processing processes
Beijing, Fujian, Zhejiang and other places encourage food operators to broadcast processing processes online and accept consumer supervision.
Fujian encourages catering service operators engaged in online ordering to publish kitchen photos or real-time videos on their websites or third-party platforms, and promotes the implementation of "bright kitchen and bright stove" for catering service operators engaged in online ordering.
Zhejiang encourages third-party platforms to broadcast the processing and operation process of online catering units in real time, accept consumer supervision, and promote the construction of "sunshine kitchens" and social co-governance systems for online catering units.
Punishment.
Liaoning recommends publicizing the records of illegal and dishonest behavior of operators
In order to protect the rights and interests of consumers, Beijing, Shanghai, Zhejiang and other places have encouraged third-party platforms to establish a consumer pre-compensation system.
Zhejiang stipulates that if a consumer has a dispute over ordering meals through a third-party platform, the consumer can complain to the food and drug supervision department where the platform is located or the catering unit is located. If the third-party platform cannot provide the real name, address and valid contact information of the catering unit connected to the network, the third-party platform shall compensate in advance.
Sichuan, Liaoning and other places suggest that third-party platforms take reward and punishment measures in search rankings based on the different integrity records of online catering units.
Liaoning suggested that third-party trading platforms should take measures such as adjusting search rankings, temporarily or permanently stopping the provision of platform services, and issuing warning information for catering service providers with concentrated consumer complaints, poor integrity records, or violations of regulations. Third-party trading platforms are encouraged to publicize the records of illegal and dishonest operators on the platform page or the platform transaction operator page. (End)
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