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　　Xinhua News Agency, Beijing, July 4th, New Media Special Topic: IKEA’s faulty furniture has not been recalled in China. Is it a double standard or is it different between China and foreign countries?

　　Xinhua News Agency "China Net" reporter Wang Yang Zhou Rui Mao Weihao

　　Recently, IKEA Group was caught in a "recall door" due to furniture safety risks. First, at the end of June, local time, it announced the recall of the "Desperate chest of drawers" malm chest of drawers in North America, but made it clear that it would not recall the same products in China. Then it announced the full recall of all models of Patru security doors, involving products sold in China, which needed to be removed from the shelves, returned and refunded.

　　It is also a recall. Why does IKEA have different standards for different products? The "recall door" quickly became a hot spot for netizens. Some netizens questioned IKEA’s avoidance of responsibility: "Why treat it differently? Who is responsible for the safety problems of these cabinets that are still on sale? " Some netizens said: "Can the standards for protecting consumers be different between China and foreign countries?" What principles does IKEA furniture recall follow? Are there double standards or differences between China and foreign countries in recalls? The reporter launched an investigation into this.

　　Why didn’t the "Desperate chest of drawers" be recalled? IKEA: Different standards

　　The reporter learned that the so-called "Desperate chest of drawers" recalled by IKEA this time included 35.6 million chest of drawers including the best-selling malm series. According to the official website of the Consumer Product Safety Commission of the United States, since 1989, six children have been killed and 36 children have been injured by these problems. The cause of the accident is that the furniture is not fixed on the wall and overturned, causing tragedy.

　　This kind of chest of drawers is also sold in China, but the current recall scope of IKEA is limited to North America, and IKEA China has made it clear that it will not recall the chest of drawers sold in China.

　　In response to a reporter, IKEA China Headquarters in Shanghai said that the recall in the North American market was based on a voluntary ASTM standard (American Society for Testing Materials), and the company reached a unanimous decision after consulting with the Consumer Product Safety Commission of the United States. At present, in the China market, IKEA has not received any cases of injury accidents caused by this series of drawers, and the related products of IKEA meet Chinese national standards. Ikea officials explained that the accidents in the United States were all because the cabinets were not fixed on the wall.

　　The reporter went to the IKEA store in Beijing Siyuanqiao Shopping Mall, and the malm chest of drawers was still on sale. A salesperson told reporters that there are many models of drawers in malm. "The sales of six drawers have been very good." It is understood that the height of chest of drawers in malm is usually more than 60 cm, and the style is simple and practical. Some families will put the chest in children’s rooms as lockers.

　　For the situation that children climbing on the net are easy to be overwhelmed, the reporter did an experiment in the shopping mall. When the bottom drawer was completely opened, he pressed hard to replace the weight of the children. Because the cabinet was not fixed on the wall, the chest of drawers shook.

　　According to experts in the furniture industry, IKEA’s one-stop sales model gives consumers all the initiative in purchasing and installing, while most consumers pay more attention to product quality, style and practicality when purchasing, and few people pay attention to whether such furniture will bring risks to children’s safety.

　　Are there differences between Chinese and American home safety standards? Furniture is the key.

　　With regard to the China furniture standard raised in IKEA’s "recall door", the reporter found that the China standard that IKEA claimed to abide by was the new national standard GB/T 10357.4-2013 on "cabinet stability" published by the General Administration of Quality Supervision, Inspection and Quarantine and the National Standardization Administration of China on October 10th, 2013, which was officially implemented on May 1st, 2014. Compared with the 1989 standard, the item of "stability of fixed cabinets" has been added, but this item does not stipulate that furniture must be fixed on the wall.

　　In fact, in August 2012, China has officially implemented the compulsory national standard "General Technical Conditions for Children’s Furniture". The standard clearly stipulates that all high tables and cabinets with a height greater than 600 mm should provide connectors to fix the products on the building. The standard also requires that children’s furniture should clearly indicate the applicable age of the product in the instructions for use, and warn of potential risks during installation and use.

　　In the standard safety rules of clothing storage unit numbered ASTM F 2057-14 in the United States, the requirements of opening angle, drawer pull-out length, applied weight, etc. of chest of drawers during stability test are specified in detail, and pictures are provided. In addition, the Consumer Product Safety Commission (CPSC) said, "The Consumer Council and IKEA Group urge consumers to ensure that furniture should be properly fixed on the wall, regardless of whether the furniture meets ASTM standards."

　　In real life, many parents often buy ordinary wooden furniture because of the beautiful decoration of the whole family and sufficient storage space. In the consideration of the safety of these furniture, the "unstable factor" of children is often ignored, and the "chest of drawers" that have caused tragedies in the United States are not children’s furniture.

　　Some consumers believe that only by unifying, refining and implementing furniture safety standards can children avoid accidents when using them.

　　Activists: IKEA infringes on the fair trade rights of consumers in China.

　　Defenders such as Wang Hai, the "first person to crack down on counterfeit goods in China", think that IKEA has other ways to kill the inside and outside of the chest of drawers, which obviously infringes on the fair trade rights of consumers in China, and suggest that consumers bring a lawsuit in court. Ikea dares to do this, mainly because the operator’s responsibility stipulated by Chinese law is too light.

　　Although the official of IKEA said that it had not received any cases of injury accidents caused by related drawers in China market, the reporter found that some consumers reported the safety problems of IKEA drawers only through online search. A netizen in Shenzhen, Guangdong introduced his recent experience: "The baby first opened the bottom drawer, and then opened the drawers one by one. When the top drawer was opened, the cabinet suddenly leaned forward, some drawers fell out, and the cabinet finally fell on the drawer. The baby stood on the side when pulling the top drawer, so he didn’t press it. "

　　Some consumers with similar experiences told reporters that after being reminded by the media, they did find that the furniture instructions required to nail cabinets to the wall and provide corresponding accessories. Although parents also have responsibilities, they just don’t quite understand what responsibilities they should bear as a production enterprise.

　　On June 30th, the Consumer Council of Shenzhen publicly questioned why IKEA did not recall similar products in China. Shanghai Bureau of Quality and Technical Supervision and Shanghai Entry-Exit Inspection and Quarantine Bureau also interviewed IKEA (China) Investment Co., Ltd. at the first time, asking IKEA to earnestly fulfill the main responsibility of enterprise quality and safety, carefully investigate the hidden dangers of product safety, and ensure the personal and property safety of consumers. The quality inspection department will further verify the relevant situation, urge IKEA to strictly abide by China laws and regulations and relevant standards, and effectively protect the legitimate rights and interests of consumers in China.

　　The Consumer Council of Shenzhen believes that the right to life and health is the most basic human right, and it should be equally and indiscriminately protected in any country and any region. If similar products recalled in North China are publicly sold in the market, IKEA Group must recall them unconditionally. The relevant laws in China have made strict provisions on protecting citizens’ right to life and health and recalling defective products. When IKEA Group engages in business activities in China market, it must abide by the provisions of China laws and regulations, and effectively protect the right to life and health of China consumers from infringement.

　　(Participating in writing: Xu Xiangda)

　　CCTV News:On the morning of March 5th, the reporter saw in front of the police station on the second floor of Beijing West Railway Station, those who inquired about the waiting room, asked about the train number, couldn’t understand the ticket and looked for the toilet … … Passengers come to ask questions from time to time, and the police on duty have to be busy. It is reported that in the morning when the passenger flow is concentrated in the three major railway stations in Beijing, the Beijing Railway Police set up police workstations, police service desks and police duty rooms respectively. While doing a good job in security, they also actively solved problems for the majority of passengers. Since the beginning of March, the police at the three major stations have recovered 71 pieces of luggage for passengers, with a value of nearly 100,000 yuan.

　　Ticket Office of North Square of West Railway Station: The man lost his wallet and the lady picked it up and handed it over to the station staff.

　　At about 19: 00 on March 1, Qian Yiming, the vice captain of the Fourth Team of Beijing West Railway Station Police Station, was on duty at the west gate of the ticket office in the North Square. A passenger Zhang (male, 28 years old) rushed to ask for help, saying that he had lost his wallet and could not remember where he had lost it. Zhang said that there were cash, 150 yuan, bank card and my ID card in his wallet.

　　After understanding the situation, Qian Yiming immediately started his work. After video surveillance, it was found that Zhang lost his wallet near the ticket office in the North Square of West Railway Station, and was later picked up by a woman and handed over to the staff in the ticket office. When the clue was found, Qian Yiming immediately led Zhang to claim it. After verification, Zhang took the wallet.

　　Security check on the first floor of North Plaza: passengers take the wrong bag and the police help them find it through business cards.

　　At 21 o’clock on March 1, Chen Hanhui, a policeman at the police workstation on the second floor of Beijing West Railway Station, received a passenger Ma (male, 27 years old, from Henan Province) for help, saying that someone had taken his black backpack, and there was an unclaimed black backpack at the security checkpoint. His black backpack contained a laptop. According to Ma, after passing the security check on the first floor of North Square, I found my bag was gone. Chen Hanhui opened the unclaimed black backpack at the scene and found that it contained 500 yuan cash and several bank cards.

　　After careful rummaging, I found another business card of Zhou. Could it be that Zhou took the wrong backpack, so the police dialed his phone. After the call, Zhou (male, 29 years old, from Hebei Province) immediately checked and found that he had taken the wrong bag, so he quickly returned to the police workstation. After the inventory was correct, the two passengers each got their backpacks back and thanked Chen Hanhui again and again.

　　The tenth waiting room of West Railway Station: Passengers lost their wallets, and convenience store employees found it was handed over to the police.

　　At 20: 10 on March 1st, Wang Xiaofeng, the instructor of the Fourth Team on duty at the police station on the second floor of Beijing West Railway Station, received a red wallet from the staff of the convenience store at the entrance of the tenth waiting room, which contained cash RMB 720 yuan, two Hong Kong and Macao passes and an official card. Later, when Wang Xiaofeng saw the Hong Kong and Macao Pass, he immediately thought that the passenger should be a train to Shenzhou, so he searched in the waiting room leading to Shenzhen and Zhuhai.

　　In the process of searching, I was informed by the service command room of the police station that a passenger named Chai Ali reported that she had lost her wallet in the waiting room. After getting on the bus, she found that she immediately got off the bus and returned to the eleventh waiting room. Upon inquiry, the police found that the red wallet handed in by the staff of the convenience store was the wallet that the passenger had forgotten. Wang Xiaofeng immediately rushed to Waiting Room 11 to return the wallet to the passenger Chai Ali (female, 36 years old, from Yuncheng City, Shanxi Province). The passengers counted correctly, thanked the police and left.

　　Security check on the first floor of the North Square of West Railway Station: I lost 20,000 yuan after working for half a year.

　　At 11 o’clock on March 1, Guo Jingqi, a security inspector at Beijing West Railway Station, found an unclaimed handbag in red and white at the security checkpoint No.4 at the entrance on the first floor of the North Square of Beijing West Railway Station, and handed it over to the police in time. Upon inspection, the bag contained 19,700 yuan in cash and some clothes. As no valid information of the passengers was found, the police quickly searched for the owner through the station broadcast. About 10 minutes later, a middle-aged woman heard the radio and came anxiously, saying that she didn’t find her handbag with cash until she waited for the bus.

　　It is understood that the owner Li (51 years old, from Hebei Province) said that the cash in the bag was the salary she earned by working in Beijing for half a year. If she lost it, her hard work for half a year would be in vain. I was so embarrassed that I really wanted to cry when I found out that the bag was lost. When she got her handbag back, Ms. Li thanked the police and security inspectors again and again.

　　Security check on the first floor of North Square of West Railway Station: Two passengers left their bags in four hours.

　　At about 11 o’clock on March 2, Liu Xiaomeng, the security inspector of Beijing West Railway Station, found an unclaimed lady brown satchel in the security channel No.5 on the first floor of North Square of West Railway Station, and immediately handed it over to the police workstation on the second floor. After inspection, the police found that there was an Apple mobile phone, a charging treasure, a charger and toiletries in the bag. In order to find the owner as soon as possible, the police immediately informed the station staff to broadcast the search. Ten minutes later, a girl hurried to the police workstation to claim it. It is understood that the girl’s name is Fang, 19 years old and a native of Shandong Province. She told the police that after hearing the broadcast, she found that her satchel had been left behind, so she quickly came to the police workstation to collect it. It was confirmed that the lost lady’s bag was Fang.

　　Four hours later, at about 15: 00, Qiao Xinxin, a security inspector at Beijing West Railway Station, found another unclaimed black backpack at the security checkpoint No.4 on the second floor of North Square of West Railway Station. It was handed over to the police workstation on the second floor and checked by the police. It was found that there were 1 ipad1, 1 Lenovo laptop and 1 oppo mobile phone in the bag. Through the station broadcast, five minutes later, a lady came to the police workstation on the second floor, saying that she found her backpack missing after hearing the broadcast, so she quickly came to look for it. The owner is Zhao, 27 years old, from Shaanxi Province. She said that there were important documents of the company in the computer, and it would be in trouble if she really lost them.

　　K1613 passenger train: 2503 yuan earned by working during the Spring Festival. The police recovered it.　

　　On the evening of March 1, passenger Li received more than 2,500 yuan from the police in his mobile phone, and his heart that had been hanging was finally put down. At 12: 51 on March 1, passenger Li called the police and said that he was going to take the k1613 passenger train back to Lianyungang, but found that he had lost a bundle of more than 2,500 yuan in cash, which was his hard-earned money from giving up the holiday in Beijing and working all the time. It is understood that Li (male, 30 years old, from Lianyungang City, Jiangsu Province) gave up the Spring Festival and has been working in a hotel in Beijing. Now that the hotel is not busy, he wants to visit his parents in his hometown. The salary of 2,500 yuan earned during the holiday season, he deliberately tied it into a bundle with rubber bands and put it in his trouser pocket, ready to take it home to his parents. Before entering the station, he felt that the money was still in his trouser pocket, but now he found that the money was gone. He was very depressed. After understanding the situation, the police immediately transferred the surveillance video to view. In an hour’s time, the police finally found clues after taking the trajectory of Li’s pit stop. plum

　　After entering the seventh waiting room, someone dropped something when he was reaching the pre-inspection hall, and was checked by a man behind him. Because the surveillance camera is far away, it is not very clear to see the face of the man who picked up the money, but the man who picked it up did not stop Li in time, but stayed in the same place for a little before entering the pre-inspection hall. By continuing to track down, the police found that the man who picked up the money entered the platform and boarded the k429 passenger train. Therefore, the police immediately contacted the K429 train passenger and informed him of the situation. According to the physical characteristics of the man who picked up the money provided by the police station and the approximate location of the carriage. At 16: 30, k429 passengers reported that they had found the man who had picked up the money. The man also admitted that he had picked up more than 2,500 yuan in cash in the waiting room of Beijing Railway Station and handed it over. Because it is a different train in two directions, after communication, the policeman on the bus is responsible for transferring money to Li. On the evening of March 1, after receiving more than 2,500 yuan transferred by the police, Li quickly called the police at the Beijing Railway Station. On the phone, Li repeatedly thanked the police and train passengers at the Beijing Railway Station police station.

　　D26 passenger train: Only after leaving the station did it find that nearly 10,000 mobile phones were left on the train.

　　At about 14: 00 on March 2, after the D26 passenger train from Jiamusi to Beijing departed from Jinzhou Nankai, Shi Jianshan, a policeman of Chengde Police Brigade of Beijing Railway Public Security Bureau, suddenly received a call from passenger Zhang (male, 48 years old, from Jinzhou City, Liaoning Province) for help, claiming that he had neglected to get off at Jinzhou South and forgot to take his mobile phone in the storage bag in front of his seat. His mobile phone is Huawei Porsche, worth more than 9000 yuan. After receiving the report, Shi Jianshan immediately started his work and finally found Huawei’s mobile phone in the storage bag in front of Zhang’s seat in No.8 car. According to the communication with passenger Zhang, on March 3, Shi Jianshan handed over his mobile phone to the police on the D25 train from Beijing to Jiamusi, and he handed it over to passenger Zhang after arriving at Jinzhou South Station. (Text/Wang Haijun)