China grand auto always attaches importance to customer delivery and service, and provides professional car service for customers starting from vehicle delivery, guarding the whole life cycle of customers’ cars.
Recently, the BMW Chendebao store in Beijing was filled with joy and expectation, and a delivery ceremony was held for a customer who likes to mention a brand-new electric MINI model. With enthusiastic service and patient explanation, the store sales team gave customers a deep understanding of the excellent performance and unique charm of the new electric MINI, and the warm decoration was carefully arranged outside the car, which made customers feel the warmth and care of the store.


Volvo EM90 is a brand-new luxury pure electric MPV listed this year. Dalian Yiwo Store, Ningxia Jiafeng Store, Yingkou Huiwo Store and Jinzhou Zunrong Fuwo Store held grand delivery ceremonies for customers, and customers like to mention their cars and start a new driving experience. At the delivery ceremony, some customers indicated that they were loyal customers of Volvo brand, and some customers became the first local EM90 owner. The general manager of the store and the sales team sent their blessings to customers in succession, thanking them for their trust and support. The car owners also took the keys with great joy and took photos with their cars. China grand auto Volvo brand stores will continue to provide better and more convenient car service experience for the majority of car owners.


Volvo Shaanxi Jiahao Store pays attention to the vehicle logistics dynamics when the vehicle is off the assembly line, and always keeps close communication with customers from vehicle inspection to delivery. During the delivery of new cars, the general manager of the store wrote greeting cards for each customer to convey warmth and concern, and at the same time arranged a special person to be responsible for PDS testing of vehicles at the first time, doing his best to enjoy the delivery service and doing his duty to make customers satisfied.


Guangzhou Automobile Toyota Shanghai Chenlong Store strengthens detail management, carefully plans exclusive delivery ceremony, ensures face-to-face communication during delivery and follow-up visits after delivery, and is committed to providing thoughtful services to customers, actively promoting operation and sales, so as to help enterprises develop steadily. Pingxiang Fuyuan Store continues to provide customers with high-quality pre-sales and after-sales services with high-standard service and professional attitude, ensuring that customers always feel at ease and at ease during use.


The after-sales service department and customer service department of Audi Baotou New Aojie Store jointly organized the second delivery ceremony for customers, which further narrowed the relationship with customers, enhanced their sense of trust and belonging, and laid the foundation for the company’s sustainable development. Anhui Aoxiang Store recently completed the delivery ceremony of the first SQ7 in Anhui, and the store specially held an exclusive delivery ceremony to leave this memorable moment for customers. I hope that customers will be full of energy and gallop like the powerful Audi SQ7 in their future work and life.

